Guides for Charities & Volunteers
Everything we teach, in one place — organized by where you are in the journey. Each guide is free, and most take only a few minutes.
Getting started
- Your onboarding journey~5 minThe five stages after you apply: who does what, and how long each really takes.
- Why your website comes before your domain~4 minDonor trust, zero sunk costs, and the four gates that make sure money is only spent on proven sites.
- Getting started checklist (printable)~3 minOne page covering everything to gather before, during, and after onboarding.
- Charity validation guide~8 minHow FFC validates charities — and how to prepare your organization to qualify.
- Online Impacts onboarding guide~6 minOnboarding steps for charities joining through our Online Impacts partnership.
- Charity support FAQ~5 minThe ten questions charities ask us most, answered once with links to every guide.
Email & domain
Fundraising & visibility
- Google for Nonprofits & the $10k/month Ad Grant~10 minFree search advertising and YouTube tools your FFC-hosted site already qualifies for.
- Fee-free donations with Zeffy~8 minKeep 100% of every gift: signup, embedding on your site, receipts, and payouts.
- Tools for success~6 minThe free and discounted tools every FFC charity should know about.
Compliance & trust
Security
For volunteers
- Which volunteer role fits you? (1-minute quiz)~1 minMatch your skills and available time to the FFC role you'll actually enjoy.
- Volunteer roles~6 minFive ways to serve — skills, hours per week, and what you gain from each.
- Volunteer onboarding: your first two weeks~8 minAccounts, the repo landscape, communication norms, and your guaranteed first task.
- Contribute on GitHub~5 minNo signup needed — pick a good-first-issue and help charities with a pull request.
- Web developer training guide~15 minThe training path for volunteers who build and maintain charity sites.
- Volunteer proving ground: core competencies~20 minThe competency modules every FFC technical volunteer completes.
These guides are the charity-facing orientation set. Operational, click-by-click workflow guides (30+ covering every tool we deploy) live on the FFC Admin guides hub — the operational source of truth for accepted charities and active volunteers.
Can’t find what you need? Try site search or ask us via the contact page — unanswered questions become new guides.