Terms of Service

The folowing is the offical legal documents for all free for charity sites. Don’t blame us, blame the lawers and the payment gateways. They require all this stuff!

Quick Terms:

  • Payments and Billing – To ensure uninterrupted service, your Services will automatically renew up to fifteen (15) days prior to the end of your then current Term. This section provides further information about Free For Charity’s payments, billing and autorenewal policy.
  • Refund Policy and Billing Disputes – This section describes the Money-Back Guarantee and Free For Charity’s policy on issuing refunds.
  • Termination of Services – Free For Charity offers hosting plans for a fixed period of time that you select upon purchase (e.g. 1 month, 1 year, etc.). Even though we do not want you to, we know that one day you might want to leave Free For Charity. You can cancel your account at any time by following the process described here.
  • Resource Usage – Customers are required to utilize server resources in a responsible manner. Excessive use of server CPU and memory resources by a customer can interfere with or prevent normal service performance for other customers. Additional information about Free For Charity’s policy on Resource Usage can be found here.
  • Bandwidth Usage – This section explains about Free For Charity’s policy on Bandwidth Usage in more detail.
  • Uptime Guarantee – Free For Charity guarantees that its shared servers will be accessible 99.9% of the time in any given calendar month. This section explains Free For Charity’s uptime guarantee and how to request a credit if Free For Charity fails to meet its uptime guarantee.
  • HIPAA Disclaimer – The Services do not comply with the U.S. Health Insurance Portability and Accountability Act (“HIPAA”). This section describes Free For Charity’s policy on HIPAA in more detail.

These Terms of Service (the “Agreement”) are an agreement between Free For Charity (A North Carolina 501c3 Nonprofit) doing business as Free For Charity (“Free For Charity”), (“FFCHosting”), (“FFCAdmin”) and you (“Customer,” “you” or “your”). This Agreement sets forth the general terms and conditions of your purchase and use of the products and services provided by Free For Charity and of the Free For Charity websites (collectively, the “Services”). By purchasing and/or using the Services, you agree to be bound by this Agreement.

We may change or modify this Agreement at any time. We will post a notice of any significant changes to this Agreement on the Free For Charity website for at least thirty (30) days after the changes are posted and will indicate at the bottom of this Agreement the date these terms were last revised. Any changes or modifications to this Agreement shall be effective and binding on you as of the date indicated in a notice posted on this page. If no date is specified, your use of the Services after such changes or modifications shall constitute your acceptance of the Agreement as modified. If you do not agree to abide by this Agreement, you are not authorized to use or access the Services.

  1. Policies

The use of the Services is also governed by the following policies, which form part of this Agreement. By using the Services, you are also agreeing to the terms of the following policies:

  • Privacy Policy
  • Acceptable Use Policy

Additional terms may apply to certain Services you purchase or receive through Free For Charity including services provided by a third party. Such additional or third party services may be subject to additional terms that may be separately provided to you.

  1. Account Ownership and Services Purchased
  1. We treat the individual or entity named in our records as the primary billing contact as the owner of the account.
  2. The Services offered by Free For Charity are hosted on servers located in the United States (U.S.) unless otherwise expressly provided. By using the Services, you freely and specifically give Free For Charity your consent to export your information and data to the U.S. regardless of where your Services or domains are hosted. You understand that data stored in the U.S. may be subject to lawful requests by the courts or law enforcement authorities in the U.S.
  3. Any features and details of the Services may be described on the web pages setting out the particular Services you have purchased. Free For Charity may modify, change or discontinue any aspect of the Services at any time.
  4. Certain Services are provided by third parties and may be subject to such third parties’ terms and conditions.
  1. Term of the Services

The initial term of the Services you purchase shall be for the period set forth in the registration form presented to you when you order the Services (the “Initial Term”). Unless you cancel prior to the end of the Initial Term, the Services will automatically renew for periods of equal length as the Initial Term (each a “Renewal Term”) unless otherwise provided. The Initial Term and all Renewal Terms, if any, shall be collectively referred to as the “Term.”

  1. Payments and Billing
  1. Unless otherwise provided, Free For Charity will automatically bill your payment method on file as follows: (i) up to fifteen (15) days prior to the end of your then current Term for all Services on a one (1) year plan or longer; (ii) up to five (5) days prior to the end of your then current Term for plans of less than one (1) year. You expressly acknowledge, agree, and authorize us to automatically bill the applicable fee and/or charge your credit card or other payment method on file for each Renewal Term, unless you terminate or cancel the Services prior to such charge as provided in this section. All fees are billed in United States Dollars (“USD”) and are subject to change with prior notice to you. We will provide you with at least thirty (30) days’ notice of your renewal pricing before charging you on any annual or longer term plans.
  2. Free For Charity is only able to automatically collect payment from customers with credit cards stored on file or active PayPal agreements and/or subscriptions. All other payment methods (e.g. one- time credit card payments, check, money order, PayPal one time payments, etc.) must be initiated manually by you. It is your responsibility to ensure that all fees are paid no later than their due date.
  3. As a customer of Free For Charity, it is your responsibility to ensure that all billing information on file with Free For Charity is accurate, and that any credit card or other automated payment method on file has sufficient funds for processing. You are solely responsible for any and all fees charged to your payment method by the issuer, bank, or financial institution including, but not limited to, membership, overdraft, insufficient funds and over the credit limit fees. Free For Charity screens all orders for fraud. In certain cases, if your account is flagged for fraud, your order will not be processed. Free For Charity has no liability for not providing Services, including third party services, if your account fails the fraud screen.
  1. Late Payments
  1. Any account not paid in full by the end of the Term will be given a seven (7) day grace period. If payment is not made within the seven (7) day grace period, Free For Charity reserves the right to suspend your Services and to charge a ten dollar ($10) late fee for reinstating the Services. Free For Charity reserves the right to terminate Services fourteen (14) days following suspension of Services for non-payment.
  2. Free For Charity is not responsible for any damages or losses (including of any data) as a result of suspension or termination for non-payment of your account. In addition, Free For Charity reserves the right to refuse to re-activate your Services until any and all outstanding invoices have been paid in full.
  1. Refund Policy and Billing Disputes
  1. Free For Charity provides a money-back guarantee on shared web hosting and reseller packages (the “Money-back Guarantee Refund”), subject to the following terms and conditions:
    1. Free For Charity offers a forty five (45) day money back guarantee on shared web hosting and reseller packages if you cancel within the first forty five (45) days of the Initial Term, provided that such Money-back Guarantee Refund shall be due to you only upon your compliance with, and subject in all respects to, the terms and conditions of this Section 6.
  2. Requests for a Money-back Guarantee Refund must be submitted in writing to our Support Team ([email protected], [email protected]) (the “Refund Request”) within sixty (60) days of your termination or cancellation of the account (the “Notice Period”). Money-back Guarantee Refunds will not accrue, and shall not be paid under any circumstances, if you do not provide the applicable Refund Request within the Notice Period. Money-back Guarantee Refunds only apply to hosting services.
  3. No refunds are provided for domain registration fees, setup fees, support fees or any fees for additional Services, including without limitation, secure socket layer (SSL) certificates, custom packages, domain transfers, domain renewals, add on products or services, dedicated IP addresses, advanced support fees, or software licenses. No refunds are provided on dedicated server packages, all such purchases are final.
  4. Only first-time accounts are eligible for the Money Back Guarantee Refund. For example, if you previously had or still have an account with Free For Charity and you canceled and signed up again for a new account, you will not be eligible for a refund. In addition, refunds are not offered for accounts that are suspended or terminated for violating this Agreement. The following methods of payment are not refundable under any circumstances: bank wire transfers, Western Union payments, checks, and money orders. If you pay with any of these methods, you will receive a credit to your account for current or future Services.
  5. Refunds will be issued only to the payment method used for the purchase, and may take up to one (1) week to process.
  6. Free For Charity will not process new orders or provide additional Services to customers who have an outstanding balance with Free For Charity.
  7. Exchange rate fluctuations for international payments are constant and unavoidable. Like all payments, all refunds are processed in U.S. dollars, and will reflect the exchange rate in effect on the date of the refund. Free For Charity is not responsible for any change in exchange rates between the time of payment and the time of refund.
  8. If you believe there is an error in Free For Charity’s billing, you must contact Free For Charity about it, in writing ([email protected], [email protected]), within thirty (30) days of the date you are billed or charged. Free For Charity’s obligation to consider your claim is contingent on you providing Free For Charity with sufficient facts to investigate your claim. If Free For Charity determines that your claim is valid, Free For Charity agrees to credit your account on your next billing date. You waive your right to dispute any charges or fees if you fail to notify Free For Charity in writing within thirty (30) days. This provision does not apply to third party fees, which are final.
  1. Chargebacks, Reversals, and Retrievals

If you have a billing issue, please contact Free For Charity to address and resolve the issue. If Free For Charity receives a chargeback or payment dispute from a credit card company or bank, your Services may be suspended without notice. A fifty dollar ($50) reinstatement fee plus any outstanding balances accrued as a result of the chargeback(s), must be paid in full before Services will be restored.

  1. Termination of Services
  1. You may terminate the Services by submitting a cancellation request in writing by logging into Free For Charity’s account center located at (https://freeforcharity.org/support , https://ffchosting.com/support) . In the event that you are unable to log in to your account with Free For Charity, please contact our billing department via email, telephone or chat and we will assist you.
  2. Cancellations must be requested via the form indicated above at least forty-eight (48) hours or more prior to the Service’s renewal date. If a cancellation notice is not received within the required time frame, you will be billed for the next billing term and are responsible for payment as set forth above.
  3. Free For Charity may terminate this Agreement at any time without notice. Should Free For Charity terminate this Agreement for any reason other than a breach of this Agreement or a violation of the Acceptable Use Policy, all prepaid fees will be refunded.
  1. Refusal of Service
  1. Free For Charity reserves the right to refuse Services to anyone at any time. Any material that, in Free For Charity’s judgment, is obscene, threatening, illegal, or violates this Agreement in any manner may be removed from Free For Charity’s servers (or otherwise disabled), with or without notice.
  2. Any manner of communication with Free For Charity’s staff that is belligerent, vulgar (curse words), highly rude, threatening, or abusive, as determined in Free For Charity’s sole discretion, may result in suspension or termination of your account without any refund.
  3. Free For Charity happily accepts orders from outside the United States, but may limit accounts from certain countries with a high fraud rate. To help protect Free For Charity and its customers from fraud, Free For Charity may ask you to provide a copy of a government issued identification and/or a scan of the credit card used for the purchase. If you fail to satisfy these requests, the order may be denied.
  1. Prohibited Persons (Countries, Regions, Entities, and Individuals)

Certain entities and individuals are prohibited from registering for and using the Services pursuant to export control laws and trade and economic sanctions imposed by the U.S. or other governments, as applicable. The U.S. Department of the Treasury, through the Office of Foreign Assets Control (“OFAC”), prohibits U.S. companies from engaging in all or certain commercial activities with certain sanctioned countries or regions (each a “Sanctioned Country/Region”) and certain individuals, organizations or entities, listed by OFAC as associated with “Specially Designated Nationals” (“SDN”). By using the Services you represent and warrant that you are not located in a Sanctioned Country/Region or listed as an SDN. Unless otherwise provided with express written permission, Free For Charity does not register, and prohibits the use of any Services in connection with any Country-Code Top Level Domain Name (“ccTLD”) for any Sanctioned Country/Region.

  1. Resource Usage
  1. You are required to utilize server resources in a responsible manner. Server CPU, Memory and Disk space are resources shared by all Free For Charity customers. Excessive use of server CPU and memory resources by a customer can interfere with or prevent normal service performance for other customers.
  2. Free For Charity reserves the right to suspend or terminate Services on any account that, in its sole discretion, is abusing server resources or is in violation of Free For Charity’s Acceptable Use Policy. Such suspension or termination can occur at any time without prior notice.
  3. Without limitation to the foregoing provisions, each customer’s usage shall not exceed:
    • 10% CPU Usage
    • 5% Memory Usage or 512 MB Memory
    • 50 Running Processes
    • 15 Minute Max Execution Time
    • 150,000 Total Inodes
    • 500 outgoing email messages per 60 minute period (all excess messages will be discarded and not delivered)
  4. Shared & Reseller hosting space may only be used for web files, active email and content of User Content (as defined below). Shared & Reseller hosting space may not be used for storage (whether of media, emails, or other data), including, as offsite storage of electronic files, email or FTP hosts. Free For Charity expressly reserves the right to review every shared account for excessive usage that may be caused by a violation of this Agreement.
  1. Bandwidth Usage
  1. If you are allocated a monthly bandwidth allowance and your account exceeds the allocated amount, Free For Charity may: (i) suspend your account until the start of the next allocation; or (ii) suspend the account until more bandwidth is purchased for an additional fee.
  2. Unused bandwidth in one month cannot be carried over to the next month and bandwidth is not pooled among multiple servers or accounts.
  1. User Content
  1. Free For Charity allows you to upload, publish, display and distribute information, text, photos, videos and other content on or through the Services (referred to as “User Content”). User Content includes any content posted by you and users of any of your websites created or hosted through the Services. You are solely responsible for any and all User Content and any transactions or other activities conducted on or through your websites. By posting or distributing User Content on or through the Services, you represent and warrant to Free For Charity that (a) you have all necessary rights to post or distribute such User Content, and (b) your posting or distribution of such User Content does not infringe or violate the rights of any third party.
  2. You acknowledge and agree that Free For Charity may, but is not obligated to, monitor User Content for any violations of this Agreement and may immediately take any corrective action in Free For Charity’s sole discretion, including without limitation, removal of all or a portion of the User Content, and terminating any and all Services without a refund of any pre-paid fees. You hereby agree that Free For Charity shall have no liability due to any corrective action that Free For Charity may take, including without limitation, suspension or termination of the Services.
  1. Licenses
  1. Free For Charity grants you a non-exclusive, non-transferable, worldwide, license to use technology provided by Free For Charity solely to access and use the Services during the Term. Except for the rights explicitly granted herein, this license does not grant any additional rights to you. All right, title and interest in Free For Charity’s technology shall remain with Free For Charity, or its licensors. You are not permitted to circumvent any devices designed to protect Free For Charity, or its licensor’s ownership interests in the technology provided to you. In addition, you may not reverse engineer this technology.
  2. Solely for the purpose of providing the Services, you grant Free For Charity, or any third parties used by Free For Charity to provide the Services, a non-exclusive, non-transferable, worldwide, royalty free, license to use, disseminate, transmit and cache content, technology and information provided by you and, if applicable, your end users, including without limitation User Content. This license terminates on the expiration or termination of the Term, unless earlier terminated as provided herein. All right, title and interest in your technology shall remain with you, or your licensors.
  1. Service Modifications

Free For Charity reserves the right to modify, change or discontinue any aspect of the Services at any time. However, Free For Charity will provide you with advance notice of any material changes to the Services so you have an opportunity to cancel if you do not agree with any such changes. Free For Charity is not responsible for any damages or loss of data resulting from such action.

  1. Uptime Guarantee
  1. Free For Charity guarantees that your shared server will be accessible 99.9% of the time in any given calendar month. This guarantee does not apply to unmanaged virtual private servers (“VPS”) or unmanaged dedicated server plans. The uptime of the server is defined as the reported uptime from the operating system and the web server which may differ from the uptime reported by other individual services. If Free For Charity fails to meet its uptime guarantee, you may request a credit equivalent to one (1) day of service per forty five (45) minutes of downtime. The first forty five (45) minutes (or 0.1%) of downtime per month are not counted towards any credit and the maximum credit available is one (1) month of Services.
  2. Credits are only available for future Services and cannot be issued as refunds. All credit requests must be sent via email to Free For Charity’s billing department no later than the tenth (10th) day of the month following the event giving rise to such request. Credits are issued based on the uptime for the previous calendar month only and requests not submitted within the required time frame will not be approved. For example, if you experienced less than 99.9% uptime in the month of November, you would need to submit your request for credit no later than December 10th.
  3. The following circumstances are not eligible for credit and are specifically excluded from our Uptime Guarantee: scheduled maintenance, DDoS or similar attacks, hardware failure, third-party software failure, Customer maxing its resource container, issues resulting from errors or omissions by the Customer, issues relating to the Customer’s ISP, firewall blocks/bans, or any other circumstance beyond our reasonable control. All credits are issued at the discretion of Free For Charity, based on its investigation of any issue that is covered by this section.
  4. If Free For Charity provides a service level agreement for a particular Service, a credit shall be your sole and exclusive remedy for defects in, or issues with, such Service.
  1. Support Policy

Free For Charity provides support via email, phone and tickets for the purpose of assisting with basic questions regarding the Services.

  1. Resellers

Resellers are responsible for supporting their own customers. Free For Charity does not provide support to its resellers’ customers. If a reseller’s customer contacts Free For Charity, Free For Charity will direct the customer to the reseller. All support requests must be made by the reseller on its customer’s behalf. Resellers are also responsible for all content stored or transmitted under their reseller account and the actions of their customers. Free For Charity will hold a reseller responsible for any of its customers’ actions that violate the law, the terms of this Agreement, or the Acceptable Use Policy.

  1. Backup

Your use of the Services is at your own risk. Free For Charity is not responsible for files and/or data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all backup of User Content stored on Free For Charity’s servers including without limitation your website files.

  1. IP Address Allocation

Any dedicated IP order, in addition to what is provided with a hosting package, may be subject to IP justification. Justification practices are subject to change to remain in conformity with the policies of American Registry for Internet Numbers (“ARIN”) or other applicable registry. Free For Charity reserves the right to deny any dedicated IP request based on insufficient justification or current IP utilization.

  1. Customer Obligations

You represent and warrant to Free For Charity that you: (i) will use the Services in compliance with all applicable laws, rules, and regulations, including without limitation, with respect to your websites and any User Content; and (ii) you are solely responsible for all activities conducted on or through any website on your account, including any transactions or interactions with end users of your website.

  1. Disclaimer

You acknowledge and agree that any use of the Services, including any information or content obtained through the Services, is at your own risk. Free For Charity disclaims any warranty of merchantability or fitness for a particular purpose, including loss of data resulting from delays, delivery failures, wrong deliveries, and any and all interruptions to the Services caused by Free For Charity or our employees. You further acknowledge and agree that Free For Charity exercises no control over, and accepts no responsibility for, the content of the information passing through Free For Charity’s host computers, network hubs and points of presence or the Internet.

  1. Limitation of Liability
  1. Indemnification

You agree to indemnify, defend and hold harmless Free For Charity, its affiliates, and their respective officers, directors, employees and agents (collectively, the “Indemnified Parties”) from and against any and all claims, damages, losses, liabilities, suits, actions, demands, proceedings (whether legal or administrative), and expenses (including, but not limited to, reasonable attorneys’ fees) threatened, asserted, or filed by a third party against any of the indemnified parties arising out of or relating to (i) your use of the Services, (ii) any breach or violation by you of this Agreement; or (iii) any of your acts or omissions. The terms of this section shall survive any termination of this Agreement.

  1. Governing Law and Disputes

This agreement shall be governed by the laws of the State of North Carolina, exclusive of its choice of law principles, and the laws of the United States of America, as applicable. Exclusive venue for all disputes arising out of or relating to this Agreement shall be the state and federal courts in North Carolina, and each party agrees not to dispute such personal jurisdiction and waives all objections thereto.

  1. Partial Invalidity

If any provision of this Agreement is held to be invalid by a court of competent jurisdiction, the remaining provisions shall nevertheless remain in full force and effect.

  1. Assignment

Free For Charity may assign its rights and obligations under this Agreement, and may engage subcontractors or agents in performing its duties and exercising its rights hereunder, without your consent. You may not assign or transfer this Agreement or any of your rights or obligations hereunder, without the prior written consent of Free For Charity. Any attempted assignment in violation of this section shall be null and void and of no force or effect whatsoever. This Agreement shall bind and inure to the benefit of the parties respective successors and permitted assigns.

  1. Force Majeure

Neither party is liable for any default or delay in the performance of any of its obligations under this Agreement (other than failure to make payments when due) if such default or delay is caused, directly or indirectly, by forces beyond such party’s reasonable control, including, without limitation, fire, flood, acts of God, labor disputes, accidents, acts of war or terrorism, interruptions of transportation or communications, supply shortages or the failure of any third party to perform any commitment relative to the production or delivery of any equipment or material required for such party to perform its obligations hereunder.

  1. Waiver

Free For Charity reserves its right to take all legal steps available to enforce this Agreement. Free For Charity’s failure to exercise any right or remedy hereunder shall not operate as a present or future waiver of such provision or of Free For Charity’s rights to enforce such right or remedy in the future. No waiver of any provisions of this Agreement or any other agreement with Free For Charity shall be effective unless expressly stated in writing and signed by both parties.

  1. No Agency

This Agreement does not create any agency, partnership, joint venture, or franchise relationship. Neither party has the right or authority to, and shall not, assume or create any obligation of any nature whatsoever on behalf of the other party or bind the other party in any respect whatsoever.

  1. Survival

All provisions that by their very nature are intended to survive the termination of this Agreement shall survive termination of this Agreement, including without limitation Sections 23 through 26, and 31.

  1. HIPAA Disclaimer

Free For Charity is not compliant with the requirements of the federal Health Insurance Portability and Accountability Act (“HIPAA”). Customers are solely responsible for any applicable compliance with federal or state laws governing the privacy and security of personal data, including medical or other sensitive data. Customers acknowledge that the Services may not be appropriate for the storage or control of access to sensitive data, such as information about children or medical or health information. Free For Charity does not control or monitor the information or data you store on, or transmit through, our Services. We specifically disclaim any representation or warranty that the Services, as offered, comply with HIPAA. Customers requiring secure storage of “protected health information” under HIPAA are expressly prohibited from using this Service for such purposes. Storing and permitting access to “protected health information,” as defined under HIPAA is a material violation of this Agreement, and grounds for immediate account termination. Free For Charity does not sign “Business Associate Agreements” and you agree that Free For Charity is not a Business Associate or subcontractor or agent of yours pursuant to HIPAA. If you have questions about the security of your data, you should contact customer support.

  1. Payment Card Industry Security Standard Disclaimer.

Free For Charity complies with the Payment Card Industry Security Standard (“PCI Standard”) in connection with the collection and processing of our Customer’s data and billing information. However, you are solely responsible for the security of the data and billing information on your website. Free For Charity does not monitor Customer websites for compliance and we are not able to verify whether a Customer website complies with the PCI Standard.
Last Modified on 02/05/2017

Privacy Policy

We’re committed to ensuring that we respect and protect our customers’ privacy.

This Privacy Policy describes what personal information of our customers (“Customers”) and visitors to the Free For Charity websites (“Visitors”) (collectively, “Users”) is collected and how and when it might be used or shared by Free For Charity.

Who We Are

Free for Charity has a simple mission with broad implications.

Reduce costs and increase revenues for nonprofits; putting that money back into their charitable mission where it belongs.

This charity for charities seeks to replace as many functions as possible that current nonprofits pay for to for-profit companies with free or at cost work from our campus, on site projects, or partnerships with other entities.

The Services offered by Free For Charity are hosted on servers located in the United States (U.S.) unless otherwise provided. By using the Services, you freely and specifically give Free For Charity your consent to export your information and data to the U.S.

Information We Collect

We collect information in different ways from Users who utilize our Services, the network of websites accessible through our Services, or visit the Free For Charity website.

  • Non-Personally Identifying Information. When Users visit the Free For Charity websites, Free For Charity collects non-personally-identifying information including the browser type, IP address, geographic location, language preference, referring site, metadata about the User’s use, the pages the User views and the date and time of each visit to the Free For Charity website.
  • Personally Identifying Information. Personally identifying information is any information that identifies you or would enable someone to contact you, which may include your name, email address, phone number and other non-public information that is associated with such information. It does not include aggregate information, anonymous information or any other non-personally identifiable information. The amount and type of personally identifying information that Free For Charity gathers depends on the nature of the interaction with the User. For example, we ask Visitors who choose to sign up for our newsletter for their name and email address while Customers are asked to provide additional information to process their purchases. Free For Charity may ask Customers to provide additional information beyond what was requested during their initial purchase if Free For Charity determines it is necessary to verify your identity or reduce fraud. Free For Charity does not disclose personally identifying information other than as described herein.
  • Aggregated Statistics. Free For Charity may collect statistics about a Customer’s use of the Services. For example, Free For Charity may collect the number of emails sent per month through the Services.

Use of Information

We use the information we collect to provide the Services and as discussed in this section.

  • Non-Personally Identifying Information. Free For Charity collects non-personally identifying information to better understand how Visitors use the Free For Charity website. Free For Charity may use aggregated and non-identifying information to promote advertisements that appear on the Free For Charity website and in connection with the Services.
  • Personally Identifying Information. The information collected from Customers is used to manage each Customer’s account and to promote other products or services that we believe may be of interest to the Customer. Free For Charity may also generate aggregate profiles from information that Customers provide during registration or subsequently as may be requested by Free For Charity (e.g. through customer surveys or additional services).
  • Emails. If you have provided Free For Charity with your email address, Free For Charity may send you emails to tell you about new products or services, solicit your feedback, inform you of an outage or interruption in service, or just to keep you up to date with what’s going on with Free For Charity and our products and services. If you send us a support request, we reserve the right to remove all personally identifiable information and publish such request on our website to help us support other Users.
  • Passive Information. Passively collected information, such as information collected from or about your device including through the placement of cookies (described in further detail below) or other tracking technologies (as mentioned below) is used to provide a customized experience as you use the Services.
  • User Analytics. Free For Charity may use the information it collects to do a better job of advertising and marketing our products and services, in connection with our security and compliance programs, to target prospective customers with our products or services, to assist us in offering you a personalized experience or otherwise tailor the Free For Charity website, product and service offerings to you.

Sharing of Information

We may share personal information with the entities and brands within the Free For Charity corporate family to improve or offer new products or services that we believe may be of interest to our Users. We may also share personal information when we believe that such disclosure is required by law, to deliver a product or service, or as described below.

  • Non-Personally Identifying Information. Free For Charity may release non-personally-identifying information in the aggregate. e.g., by publishing a report on trends in the usage of its website.
  • Personally Identifying Information. Free For Charity discloses personally identifying information only to those of its employees, contractors and affiliated organizations that: (i) need to know such information in order to process it to provide the Services, and (ii) have agreed to keep such information confidential. Free For Charity will not rent or sell personally identifying information to anyone.
  • Aggregated Statistics. Free For Charity may display this information publicly or provide it to others. However, Free For Charity does not disclose personally identifying information other than as described herein.
  • Law Enforcement and Special Cases. Free For Charity or our service providers, may disclose personal information about Users, or information regarding your use of the Services in response to governmental or legal requests (such as to a subpoena, search warrant, or court order), or as otherwise required to comply with applicable laws. We may also disclose information that is necessary to identify, contact, or bring legal action against a party that threatens us, our systems or our Users (for example, to prevent a Distributed Denial of Service, or DDoS, attack).
  • Sale of Business. If Free For Charity is involved in a merger, acquisition, or sale of all or a material portion of its assets that results in a change in corporate control, or insolvency or bankruptcy proceedings, you will be notified via email and/or a prominent notice on our website of any such change in ownership or use of your personal information as well as any choices you may have regarding your personal information.
  • Domain Registration. In certain jurisdictions or pursuant to the rules of the Internet Corporation for Assigned Names and Numbers (“ICANN”) or certain registries, the contact information you provide to register a domain name (“Domain Name Registration Information”) has to be made available and accessible to the public through a “WHOIS” search. The WHOIS database is a publicly accessible database that lists the Domain Name Registration Information for a particular domain name, the name server(s) to which the domain name points, and the domain name’s creation and expiration date. The Domain Name Registration Information you provide is hosted by us or a third party service provider and is made available to the public through WHOIS searches. At times, Customers may receive solicitations that result from searches of the publicly available WHOIS database by other companies or individuals. Any such solicitations or SPAM do not come from us and we do not control the use of WHOIS information by third parties. We may also deposit your Domain Name Registration Information with a third-party escrow provider to comply with ICANN requirements.


A “cookie” is a small data file that can be placed on your hard drive when you visit certain websites or open certain emails. Free For Charity uses cookies to help Free For Charity identify and track visitors, their usage of Free For Charity’s website, and their website access preferences. More specifically, we use different types of cookies for different purposes: (i) “required cookies” are necessary for our website to work properly, (ii) “performance cookies” allow us to analyze how Visitors use our website so we can measure and improve the performance of our website, (iii) “functional cookies” allow us to remember choices you may have made on our website, and (iv) “advertising cookies” are used to present ads that are relevant to your interests. We may utilize cookies to track referrals from internal and external affiliates, as well as advertising campaigns. We may also use a third party service provider to send emails that you have agreed to receive. Pixel tags and cookies may be used in those email messages to help us measure the effectiveness of our advertising and to enable us to provide more focused marketing communications to you. You may set your web browser to notify you when you receive a cookie or change the settings on your web browser to clear or disable cookies. If you decide not to accept cookies, you may not be able to take advantage of all of the features of our website. Additionally, please be aware that if you visit third party websites where you are prompted to log in or that are customizable, you may be required to accept cookies. Cookies do not enable third parties to access any of your personal (i.e., contact) information. However, advertisers and partners may also use their own cookies. We do not control use of these cookies and are not responsible for information collected through them.

Your Options

  • Unsubscribe/Opt-out. When you become a Customer you are automatically subscribed to receive transactional notices about your account, email newsletters and news of special promotions offered through Free For Charity and/or in conjunction with our partners. To unsubscribe from Free For Charity newsletters and promotional mailings, please update your preferences in your customer dashboard or submit a ticket in Free For Charity’s customer area. You may also unsubscribe through the links provided in promotional email messages sent by us or our partners/affiliates. Customers are not permitted to unsubscribe from transactional notices.
  • How to Access or Modify Your Information. We allow you to access, update, and correct inaccuracies in your personal information in our custody and control, subject to certain exceptions prescribed by law. You may request access, updating and corrections of inaccuracies in your personal information we have in our custody or control by accessing your personal profile in your account or by contacting support via email. We may request certain personal information for the purposes of verifying the identity of the individual seeking access to their personal information records. To ensure you receive the information you need to manage your account and protect your privacy, please be sure to keep your contact and billing information up to date. You can contact Free For Charity support by email at [email protected].

Modifications to this Privacy Policy

We reserve the right to revise, amend, or modify this Privacy Policy at any time and in any manner. However, if we plan to materially change how we plan to use previously collected personal information, we will provide you with advance notice prior to the change becoming effective and an opportunity to opt-out of such differing uses. We encourage you to periodically review this page for the latest information on our privacy practices. You can find when this Privacy Policy was last updated at the bottom of this page.

If you have any questions about this Privacy Policy or the practices described herein, you may contact: Legal Department, Free For Charity, 4030 Wake Forest Rd, STE 349 Raleigh, NC 27609 US.

Last Modified on: 02/05/2017

Acceptable Use Policy 

This Acceptable Use Policy (“AUP”) governs your use of the Services and is incorporated by reference into Free For Charity’s Terms of Service. Unless otherwise stated, defined terms in this AUP have the meanings provided to them in the Terms of Service. Free For Charity may modify this AUP at any time without notice.

You shall use the Services only for lawful purposes. Transmission, storage, or display of any information, data, or material in violation of applicable laws or regulations, including without limitation the laws of the State of Texas, is prohibited. This includes, but is not limited to the use of the Services in connection with: copyrighted material in which you are not the copyright holder, material that is threatening or obscene, or material protected by trade secrets or other statutes. You agree to indemnify and hold Free For Charity harmless from any claims resulting from your use of the Services.

Free For Charity reserves the right to terminate the Services for any Customer that exposes Free For Charity to legal liability or threatens its ability to provide services to other customers.

1. Prohibited Uses

Free For Charity does not allow any of the following, without limitation, on Free For Charity’s servers:

  • Child Pornography – Hosting, distributing, or linking to any material that exploits children
  • Intellectual Property Infringement – Hosting, distributing, or linking to infringing content
  • CPU/Memory/Resource Abuse – Consuming excessive amount of server resources causing server performance issues
  • DoS Source – Source of Denial of Service attack
  • DoS Target – Target of Denial of Service attack
  • File Scripts – File Dump/Mirror scripts (similar to rapidshare)
  • Forgery – Faking an IP Address, hostname, e-mail address, or header
  • Fraud Site – Hosting or linking to a website intended to deceive the public including, but not limited to sites listed at aa419.org & escrow-fraud.com
  • HYIP – Hosting or linking to a high yield investment program website
  • Identity Theft – Hosting, distributing, or linking to stolen account identification information
  • Infection – Hosting, distributing, or linking to exploits, trojans, viruses, or worms
  • Investment Sites – Hosting FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Pyramid Scheme, High-Yield Interest Programs (HYIP) or related sites
  • IRC – Hosting Internet Relay Chat Server, including IRC Scripts/Bots
  • Mass Storage – Storing mass amounts of backups, archives, videos, etc.
  • PayDay Loan Sites – Hosting any site related to PayDay loans, PayDay loan affiliate programs, etc.
  • Pharmacy Sites – Hosting sites that engage in the illegal distribution of prescription medications, including, but not limited to, promotion, marketing, or sale of prescription medications without a valid prescription
  • Phishing – Committing identity theft by email under false pretense
  • Proxy Site – Hosting or linking to an anonymous proxy server
  • Exceeding 500 outgoing email messages per 60 minute period (all excess messages will be discarded and not delivered)
  • Spam Email – Sending Unsolicited Commercial Email (UCE) or Unsolicited Bulk Email (UBE)
  • Spam List – Hosting, distributing, or linking to email address lists for spam
  • Spam Site – Hosting a site advertised by spam email or spam web
  • Spam Ware – Hosting, Distributing, or Linking to Software Designed for Spamming
  • Spam Web – Unsolicited, bulk, or forged site advertisement in web logs, forums, guestbooks, or social media
  • Spamhaus – Spam causing blacklisting of an IP at spamhaus.org for malicious activity
  • Terrorist Site – Hosting or linking to a site advocating terrorism
  • Toolz – Hosting, distributing, or linking to tools or instructional material on hacking/cracking or other illegal activity
  • Warez – Hosting, distributing, or linking to Crackz, Hackz, KeyGenz, Serialz, or Pirated Software
  • Any other material Free For Charity judges to be threatening or obscene

In addition, hosting accounts may not be resold unless the account is a reseller account, VPS, or dedicated server. You may not resell individual services within any single account such as web space, emails accounts, add-on domains, or mailing lists. All domains, add-on domains, and sub domains must be for sites controlled by or promoting published content or businesses that are solely controlled by the owner of the account as described above.

2. Restrictions on Storage Space Usage

All accounts are subject to the following restrictions on storage space usage: a) accounts must have functional websites, and not be used for storage of backups, files, audio, video, zip files or others, as determined by Free For Charity in its sole discretion; and b) accounts are not for use of mass distribution of files, such as torrents or mirrors. Any account found violating these conditions may be suspended or terminated without warning.

3. Multi-Location Hosting

Free For Charity does not guarantee the availability of any and all host locations, and reserves the right to add, move, modify, or remove any location at any time without notification. Free For Charity also reserves the right to deny the transfer of any account to a new location for any reason.

4. Violations

If you feel you have discovered a violation of Free For Charity’s AUP, please report it to: [email protected].

Last Modified on 02/05/2017